Borrindo products are made to order in our sillanwali and Lahore workshop. As soon as your order has been made, we begin handcrafting your order. After placing the order on our website, you will get a confirmation Email in your inbox, stating the detail of your purchase.

Shipping:

Our handcrafted products are typically delivered within approximately 5 to 12 working days. During that time we are involved in every step ensuring that the piece you ordered is delivered in premium quality. The exact delivery period cannot be guaranteed, however we will do everything in our power to honor deadlines.After the product is manufactured, it is shipped via an express delivery service to your given address. Courier provider delivers between 9am-5pm, Monday to Friday excluding weekends and public holidays.  you can email Borrindo’s team at hello@borrindo.com at any point  to inquire about the status of your order.

Domestic Shipping :

All shipping within Pakistan above is free. Your order will be shipped by TCS or Leopards and the tracking number will be provided. It will take 2 days for Major cities and for rural locations it might take around 3-4 days.

Return and exchanges:

Borrindo offer a full exchange or money-back guarantee on all unworn goods returned to us within  15 days of the purchase date along with a valid receipt. However, product showing any evidence of being worn, including scuffed soles, are not eligible for return. Please note that we cannot refund the cost of postage or courier service. There is no policy of return of Gift card.

Customer service:

If you have any questions about Borrindo’s products, you can email us at hello@borrindo.com for any further inquires you may have. The more detailed the information you provide us, the quicker we can respond to your inquiry.